Colleen Huff

    About Collen Huff

    • President and Founder D.E.N.T.A.L Study Group-Buffalowny Chapter AADOM
    • Practice Manager at Patricia Haberman DDS
    • Specialties: Insurance understanding and breakdowns. Training staff how to understand them and explain it to patients.
    My dental career began 18 years ago when Metlife hired me to work customer service for them in Utica.  I have been honing and expanding my knowledge and skills ever since. I spent 8 years in New Jersey as an insurance coordinator and front office staff.  Majority of my time there was at Union Dental-a general office with an oral surgeon, orthodontist and periodontist on staff.  During that time, I worked as the insurance coordinator as well as assisted with oral surgery.

    When my husband and I moved back to buffalo I took on the challenge of being a multi-location practice manager at Advantage Dentistry. During my time there I helped the practice’s grow and expand to meet their full capacity.  I have trained numerous staff with no knowledge of dental who are now productive leaders in other practices.  While working at Advantage I discovered AADOM and realized it’s potential as an essential tool for any and all Dental Managers . I was published in The Observer in the Fall 2008-“Understanding Types of Insurance.”   Each and every day we are met with new and exciting challenges and support from our fellow managers can help make things run just a little bit smoother.

    I left Advantage Dentistry to move to North Tonawanda Family Dentistry under the ownership of Dr. Kevin Clauser.  There I have had the unique experience of growing an office from the ground up.  With Dr. Pavneet Sachdeva as our associate, we  developed our patient base and continued to grow despite difficult economic times. I am very proud of all we had accomplished.  When you come from a practice that has been established for over 20 years –starting with no patients was an exciting new challenge for me.  From there I have recently moved to my new home with Dr. Patricia Haberman DDS and Mira Edgerton, D.D.S.  This current move will allow for my continued growth as a Practice Administrator and also allow me the time to dedicate to the continued growth of this study group.  All three doctors are educators at U.B Dental School and allows me to keep up to date on the most recent advancements in the dental field. I have also done freelance consulting in which I have developed marketing and office procedures for various clients.  This has included but not been limited to staff training along with target marketing procedures.

    I look forward to many years as President of the D.E.N.T.A.L. Study Group and all that we will learn from each other. I hope you will join me as we bring knowledge and experiences together.